SupportLine - Technical Telephone Support Program

Start reaping the benefits of superior ABB technical support and keep production and generation assets running at peak performance. Subscribe to SupportLine today, and receive access to the most advanced and comprehensive technical support available in the industry

Our technical support engineers have the experience, training and resources required to handle your support request immediately. In fact, up to 80% of all user inquiries received in our customer service center are resolved during the initial contact with a support engineer.

Each support case is carefully tracked to ensure an expedient resolution. If escalation becomes necessary, our process includes 24-hour access to the ABB global product support and development network. In addition, our SolutionsBank subscribers can enter, track and monitor the progress of a support case anytime via the Internet, using the SupportView function.

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